AngiePen ([info]angiepen) wrote,
@ 2009-01-08 22:49:00
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Money Down the Drain
For anyone who buys e-books.

As some of you might have heard, Overdrive, which provided secure DRMed e-books to Fictionwise, is shutting down on 30 January. Via a BoingBoing post, Fictionwise says:

We have control of our MultiFormat files and we have control of the Secure eReader format, so that gives us the ability to ensure we will continue to be able to deliver those formats to you. However, as noted above, other formats are delivered through third party aggregators. We do not have legal control of those third party servers. If those third party servers "go dark" for one reason or another, we have no way to continue delivering those files.

Wow, sorry about all your purchases. Not our fault.

This is why I don't buy DRMed e-books, or anything that has to "phone home" in order to be used. Whether it's every time you activate the product, or weekly or monthly or yearly, or even just when you install it on a new system, that kind of DRM scheme makes the product a rental, not a purchase.

Online activation means you're at the mercy of the company which really owns "your" product, whether it's an e-book, a computer game, a piece of digital music, or whatever. If they go out of business, if they're acquired by another company that doesn't want to maintain a hundred percent of their old (especially their really old) products, then that's it, your product is dead. Even if it only activates when you install, if you ever get a new computer or reader or whatever, that takes a new install, which might well require a new activation. Better hope that server is still up and being maintained.

And even the other formats aren't safe. Look again at what Fictionwise said above -- "We have control of our MultiFormat files and we have control of the Secure eReader format." They do, not you. It's great that they're maintaining them right now, but in the next five or ten or twenty years, there's just as much of a chance of Fictionwise itself closing down as there was of Overdrive vanishing. How many of you have books that are five or ten or twenty or more years old?

Oh, but Fictionwise is the industry leader in third-party e-book sales. They're solid, they're secure, there's no reason to worry about them.

Sure.

The computer game industry has been down this path already, and is still hung up on these exact same roadblocks. Back in the day, there were plenty of computer game companies which were solid, popular, solvent, and at the top of the industry. Even non-gamers might recognize Broderbund and Microprose, just as a couple of examples. They're gone now. There's no such thing as an absolutely secure company, and anyone who likes keeping books essentially forever should think twice (and then a couple more times) before spending money on any e-books which require some company to spend money maintaining a server for online activation.

Shamus Young, whom I've quoted here before, goes through all the arguments about online activation in reference to computer games. Most of it applies to e-books, or music, or any product which has to touch base with an online server before you can use it.

According to Dear Author, Fictionwise is working with publishers to provide replacements for the books which are going to be expiring at the end of the month. And that's great, seriously. But it's not a final solution. Unless all those replacement books are completely free of online activation or validation, then they're just swapping out your bombs with short fuses for the same kind of bombs with longer fuses. They will blow eventually.

DRM is pointless on e-books. Pirates were spreading around bogus copies of books back when they were all paper and the pirates had to scan the pages to get a file to upload. Does anyone honestly think that, with pirates being willing to go to all that trouble to create a copyable, shareable version of a book, there's any kind of DRM which will stop them from copying e-books? The fact is that there's not. DRM penalizes the honest customers who've handed the publisher money, while doing nothing at all to stop or even inconvenience the actual pirates. It's ridiculous -- it's expensive for the publishers in both resources spent and customer ill-will, while bringing them nothing in return.

As an electronically published writer, I'd just as soon people not make a bazillion free copies of my own e-books. But more than that I want to not mess over and tick off the people who are handing me money. And as a reader, I'm certainly not going to spend money on a product the vendor can take away from me any time, whether because it goes out of business or because it just doesn't feel that maintaining Server 7B is cost-effective anymore.

[EDIT: Steve Pendergrast, one of the owners of Fictionwise, commented on my off-LJ blog about this issue. I didn't know before (because I don't buy DRMed e-books of any kind) but am very happy to hear that Fictionwise's Secure eReader DRM never has to contact a validation server after the initial download. You can make copies and back up your file wherever you like. That sounds like a good way to go, if you can't get a completely unsecured version of a book you want. Credit to Fictionwise for coming up with one of the more transparent and non-obnoxious DRM systems.]

Angie


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[info]icarusancalion
2009-01-09 08:35 am UTC (link)
Oh. I didn't know any of this.

1) This makes pirated copies seem much more practical.

2) Paper, paper, paper.

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[info]angiepen
2009-01-09 08:47 am UTC (link)
Number One is exactly my point. [nod] The people who are honest and hand over their money are the only ones who get screwed over by onerous DRM. The pirates get their product and go away happy. It's a crazed system.

When Spore (a computer game) came out with seriously egregious DRM, there were people who bought a legal copy, left it shrinkwrapped, then got a pirated copy so they could actually play. It was the best compromise they could make to acting ethically while still having a product they could enjoy. EA (and other publishers of whatever kind of media who keep loading their products down with DRM) don't seem to grasp that there are very few people willing to go to these lengths for the sake of their ethics. Most people who are annoyed by DRM (and that number is growing steadily) will either say, "Screw it" and just do without the product, or will say, "Screw them," and get a pirated version. The DRM is one of the single biggest factors driving people to pirate these products, but the publishers' response so far has been to spend more and more money developing more and more onerous DRM, all of which gets cracked within days if not hours. Heck, there were pirated copies of Spore available online several days before the product actually released in the stores.

It's insane. And the e-book industry is walking the same path. :/

Angie

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[info]firebrand164
2009-01-16 04:06 pm UTC (link)
I agree. The idea of something having to repeatedly check if its existance is allowed is annoying enough (which is one of the things that bugs me about "downloading" programmes from official TV Catch Up sites), but if you've paid for it, it seems unacceptable, really. I'd hate to, for example, buy a game and then find out I can't play it, just because I can't access the Internet, or the company's gone bust, or something like that. (Online games are an exception, because you usually pay a monthly subscription instead of paying loads to buy them anyway.)

I don't know if you read xkcd, but it has a couple of comics that you might be interested in, which deal with the subject of DRM. This one is a less concise version of your point (1). The other one is here. (There may be others but I don't remember them.)

(By the way, to AngiePen: I came to your journal hoping to find a new chapter of A Lost Boy, which I've been reading on [info]whatwekeep, and noticed this post. Sorry for not commenting. I'm not a random stalker, I swear.)

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[info]angiepen
2009-01-16 04:12 pm UTC (link)
Sure, for the online games you're paying for the continual service, and you know that when you sign up. [nod] I used to work for an online game company, matterofact. That's a whole different species of fish.

And yes, I've learned to love xkcd. :D

Don't sweat the stalking, LOL! I actually don't mind online stalkers, especially when they like my fiction, so stalk away. I'm working on the next chapter of Lost Boy right now (well, not this second, but this time period in general) and it should be up this morning. :)

Angie

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